In October 2021, Worcester Youth and Family Counseling Services, Inc. launched a new program called Worcester Navigation. This program is sponsored by the Local Management Board and Worcester County’s Initiative to Preserve Families. The primary goal of Worcester Navigation is to reduce the effects of financial hardship on children and families in Worcester county by connecting them to resources based upon their particular needs. This includes, but is not limited to, financial assistance, financial literacy, educational support, job readiness training, mental health therapy, substance abuse service, wellness services, and medical treatment. What makes this program unique is the emphasis of moving beyond an immediate crisis and targeting long-term sustainability and wellness.
Families can be self-referred or referred by any agency in the community. Caregivers will complete an initial screening, and if eligible, will be entered into the Navigation program. To be eligible, a financial need must be present however we will assist with any other need that may exist. Families must also make a commitment to meet with a Navigator to determine needs and create a plan for accessing resources. The Navigator will assist the family throughout the entire process by creating a supportive and non-judgmental atmosphere. Once families feel more sustained and have obtained their resources the case will be closed, however they can return again at any time.